Invite new users to your My inBiot account
To add new users to your My inBiot account, follow these detailed steps to ensure a successful process.
Prerequisites
Before you begin, make sure you meet the following requirements:
- Active Business License: All devices in your My inBiot account must have an active Business license. Without this license, you will not be able to access certain advanced features of the platform.
- Guest Account Status: The account you invite can be previously created, but it must not have any associated devices. If the account already has associated devices, you will not be able to add it as a collaborating user.
Steps to Invite a New User
- Login to your Account: Access your My inBiot account with your credentials.
- Access the User Configuration:
- Go to the "My Account" option in the main menu.
- Select "Configuration".
- Choose "User management".
- Add New User:
- Click on "Add new user".
- Enter the e-mail address of the My inBiot account you wish to invite.
- Assign Role and Devices:
- Select a Role for the new user. See more information about roles here.
- Choose the devices or groups of devices you want to share with the guest user.
- Send Invitation:
- Click "Add" to send the invitation.
What to Do After Sending the Invitation
The invited user will receive an email with the invitation. If he/she does not receive it, he/she is suggested to check his/her spam folder. If the email does not appear there, you should contact the support team by filling out the form available on the My inBiot support website.
Once the invited user receives the email, he/she will be able to:
- Create a new account if you do not already have one.
- Log in to your existing account if you are already registered.
By following these steps, you will be able to invite new users to your My inBiot account and effectively manage your devices. If you encounter any problems or have questions, feel free to contact our technical support for further assistance.